Workplace Practice (Workforce) refers to all of the activity, procedures and individuals whose labor and efforts impact on residents. This domain is critical because of the correlation between good jobs and good care. 

The domain of Workplace Practice offered these possible changes: establishing relationships as the number one organizational priority, supporting necessary changes and adjustments that will allow relationships to flourish personally, organizationally and environmentally; the inclusion of elders, caregivers, and families in developing avenues for relationship building; the use and promotion of learning circles; welcome and hospitality committees; Red carpet orientation programs; ways of welcoming new families, staff, and residents.


Workforce Resources ~

Staff Stability Toolkit

This toolkit incorporates experiences and lessons learned in over 400 nursing homes. It is designed to serve as a resource for homes just getting started with efforts to reverse turnover as well as employers who have already started to address recruitment and retention and need further assistance in a specific area. The toolkit includes references to the worksheets below.

Staff Stability Toolkit

Worksheets to accompany the toolkit:

• Worksheet 1 - Employment Status
• Worksheet 2 - Current Staff by Length of Service
• Worksheet 3 - Vacancies
• Worksheet 4 - Turnover Rates
• Worksheet 5 - Turnover Replacement Costs
• Worksheet 6 - Terminations by Length of Service
• Worksheet 7 - Absenteeism
• Worksheet 8 - Call-In Log
• Worksheet 9 - Incentives
• Training Analysis

Peer Mentoring

• Mentor Agreement (Shared By The Ohio QIO)
• Mentor Handout (Shared By The Ohio QIO)
• Mentor Selection (Shared By The Ohio QIO)